How FBD Insurance gained the workforce intelligence to strengthen performance, reduce risk and support better people decisions across a distributed organisation.
FBD Insurance needed a clearer view of what was happening across its distributed workforce. Traditional measures could show the organisation what had happened. What leadership needed was deeper intelligence: where cultural strengths existed, where risks were emerging, and where action would have the greatest impact. Without consistent people and culture data across the organisation, it was difficult to identify patterns, compare experiences across teams and give leaders the evidence they needed to make targeted decisions. FBD partnered with Kintris to change that.
FBD needed a consistent, evidence-based view of culture across a distributed workforce.
Leadership needed to see where issues such as psychological safety, wellbeing and retention risk were emerging - before they became bigger business problems.
The challenge wasn't simply collecting more employee data. It was translating that data into intelligence leaders and managers could use to make better decisions.
Kintris has become an essential part of how we understand our people and culture, giving us the intelligence to identify risk, focus our actions and support better decision-making across the organisation.
THE SOLUTION
Kintris gave FBD a continuous, data-led view of its people and culture. By bringing workforce data together and turning it into actionable intelligence, FBD could identify patterns across the organisation, understand where intervention was needed and track change over time.
Instead of relying on isolated data points or assumptions, leaders gained evidence to inform decisions around people, performance and organisational risk. Over three years, that intelligence translated into measurable improvements.
FBD gained greater visibility into employee experience and the cultural factors influencing how people worked, spoke up and collaborated.
Culture data enabled FBD to identify areas requiring attention and take more targeted action to support its workforce and performance.
Better workforce intelligence helped FBD identify and respond to people risks, supporting stronger retention and business continuity.
FBD established a consistent way to understand culture across a distributed workforce - giving leadership evidence rather than assumptions on which to base people decisions.
For FBD, the value of Kintris goes beyond measuring employee sentiment. It gives leaders an ongoing view of the cultural factors that can influence performance, productivity, retention and organisational risk - and the intelligence to act on them.
Kintris turns people and culture data into executive intelligence. Through continuous measurement, behavioural science and actionable insights, Kintris gives leaders the evidence to improve performance, strengthen workforce resilience and identify people-related business risk.
Measure culture. See the risk. Act on the intelligence.